Privacy Policy

Last updated: 14/09/25

JMD Facilities Management (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.

1. Information We Collect

We only collect personal information that you choose to provide to us via our online contact form. This may include:

• Your name
• Your email address
• Your phone number
• Any additional details you provide in your message
  

We do not collect any payment information, and we do not use cookies for advertising purposes.

2. Legal Basis for Processing (UK GDPR)

We process your personal data only where we have a legal basis to do so. The lawful bases we rely on are:

• Consent – when you submit your details via our online form, you consent to us using that information to respond to your enquiry.
• Legitimate Interests – where it is necessary for us to process your information in order to operate our business, provided your rights are not overridden.
  

You have the right to withdraw your consent at any time by contacting us (see Section 10).

3. How We Use Your Information

We will only use the information you provide to:

• Respond to your enquiry
• Provide information about our services
• Arrange consultations or site visits (if requested)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Controller

JMD Facilities Management is the data controller responsible for your personal data.

Our contact details are provided in Section 10.

5. Data Storage and Security

Your information is stored securely and only accessible to authorised staff. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

6. How Long We Keep Your Data

We will keep your personal information only for as long as necessary to respond to your enquiry and provide our services. After this, your data will be securely deleted unless we are legally required to keep it for longer.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccuracies
• Request deletion of your personal data
• Restrict or object to our processing of your data
• Request that we transfer your data to another service provider (data portability)
  

To exercise your rights, please contact us at:
dougwillatsjmd@outlook.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Cookies

Our website uses cookies to ensure it functions properly. Cookies are small text files placed on your device when you visit a website.

Types of cookies we use:

• Essential cookies – required for the basic operation of our website (e.g., security, form submissions).
• Analytics cookies – may be used to help us understand how visitors use our website, so we can improve its performance. These do not identify you personally.

We do not use cookies for advertising or tracking purposes.

You can manage or disable cookies in your browser settings at any time. Please note that disabling essential cookies may affect how our website functions.

9. Third-Party Services

Our website does not display advertising and we do not share your personal information with third-party advertisers.

If we use third-party services (such as website hosting or analytics providers), they may process data on our behalf, strictly for operational purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

JMD Facilities Management
Email:  dougwillatsjmd@outlook.com